220V and 380V, 50-60Hz are standard in our production. Gas models run on 220V, while electric ovens are produced in 220V or 380V depending on the model and capacity. Gas models can be configured for natural gas or LPG. When requesting a quotation, please specify your electrical supply and gas type so that your oven is built to these specifications from the start.

All İmproven ovens are manufactured at our own facility in Bursa, Türkiye, in accordance with international quality and safety standards, and carry CE certification. Every oven is tested before it leaves our factory.

Standard models are dispatched directly from stock when available. If not in stock, production takes 10 working days after order confirmation. For customised or high-capacity models, this can take up to 20 working days, and for bulk orders, 3 to 5 weeks depending on the model. Delivery time varies by destination; once you share your delivery address, we will inform you about the transit time as well.

Yes. We can work with all Incoterms, including EXW, FOB, CIF and DAP, and arrange sea, road or air freight to your port or address. For export shipments, each oven is secured on an ISPM-15 compliant, heat-treated wooden pallet. We provide the commercial invoice, packing list and certificate of origin, along with an A.TR movement certificate for EU countries or a EUR.1 certificate for countries with a free trade agreement, allowing you to benefit from reduced customs duties.

Before delivery, we send you the technical drawing and installation requirements for your model so you can prepare your site. You will need a forklift at the delivery address to unload the oven from the truck. In addition, please make sure the following are ready: a level floor with sufficient load capacity, an electrical connection matching the oven’s power rating, an extractor hood above the oven, a water inlet for the steam system and, for gas models, a gas line.

We can send a technician to your site for installation and commissioning; travel and accommodation costs are covered by the buyer and can be included in the quotation. Within Türkiye, installation and commissioning are free of charge. Every oven is delivered with a user manual, and our team provides operator training during commissioning. After installation, we continue to provide technical support via WhatsApp, Telegram, email and video call, so you can reach us quickly whenever you need assistance.

All İmproven ovens come with a 2-year warranty from the date of delivery, covering all electrical components and manufacturing defects. After the warranty period, spare parts or their equivalents remain available for 10 years.