{"id":31448,"date":"2026-11-09T10:31:02","date_gmt":"2026-11-09T10:31:02","guid":{"rendered":"https:\/\/improven.com.tr\/?page_id=31448"},"modified":"2026-11-09T11:58:37","modified_gmt":"2026-11-09T11:58:37","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/improven.com.tr\/en\/kvkk-aydinlatma-metni\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"<h2 class=\"wp-block-wd-title title wd-a4cee73d\">1. Data Controller<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-22f24940\">This notice explains how we process the personal data of people who use improven.com.tr or contact us. It is prepared under Article 10 of Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, Article 13 of the EU General Data Protection Regulation (GDPR).<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>Info<\/td><td>Details<\/td><\/tr><\/thead><tbody><tr><td>Company<\/td><td>\u0130MPROVEN FIRIN MAK\u0130NELER\u0130 SAN. T\u0130C. \u0130TH. \u0130HR. LTD. \u015eT\u0130.<\/td><\/tr><tr><td>MERS\u0130S No<\/td><td>0474086862900001<\/td><\/tr><tr><td>Address<\/td><td>Samanl\u0131 Mah. Sevgi Cad. No:1\/1, Y\u0131ld\u0131r\u0131m \/ Bursa<\/td><\/tr><tr><td>Phone<\/td><td>0 536 716 72 64<\/td><\/tr><tr><td>E-mail<\/td><td>info@improven.com.tr<\/td><\/tr><tr><td>Registered E-mail (KEP)<\/td><td>improvenfirinmakineleri@hs01.kep.tr<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-5a81f3f9\">2. How We Collect Data<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c2afcbb6\">We collect personal data electronically, by automated or partly automated means, through the following channels:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quote and contact forms on the website<\/li>\n\n\n\n<li>WhatsApp, email and phone conversations<\/li>\n\n\n\n<li>Server logs created when you use the site<\/li>\n\n\n\n<li>Analytics and advertising cookies you allow in the cookie panel<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-7fac29d1\">3. Data Processed, Purposes and Legal Bases<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-484eec31\">We process your data only for the purposes and on the legal bases below.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>Data processed<\/td><td>Purpose<\/td><td>Legal Basis<\/td><\/tr><\/thead><tbody><tr><td>Name, company, city, country, email, phone, requested product and technical details (capacity, available space, delivery date, installation), uploaded project file, message content<\/td><td>Preparing quotes, answering your questions, conducting sales discussions<\/td><td>Steps before or performance of a contract (KVKK Art. 5\/2-c, GDPR Art. 6(1)(b)); legitimate interests (KVKK Art. 5\/2-f, GDPR Art. 6(1)(f))<\/td><\/tr><tr><td>WhatsApp, email and phone correspondence<\/td><td>Following up your request, providing after-sales support<\/td><td>Steps before or performance of a contract (KVKK Art. 5\/2-c, GDPR Art. 6(1)(b)); legitimate interests (KVKK Art. 5\/2-f, GDPR Art. 6(1)(f))<\/td><\/tr><tr><td>Contract, invoice, shipment and payment records<\/td><td>Completing the sale, meeting commercial and tax obligations<\/td><td>Legal obligation (KVKK Art. 5\/2-\u00e7, GDPR Art. 6(1)(c)); contract (KVKK Art. 5\/2-c, GDPR Art. 6(1)(b)); establishing and defending legal claims (KVKK Art. 5\/2-e, GDPR Art. 6(1)(f))<\/td><\/tr><tr><td>IP address, date and time, browser data, server logs<\/td><td>Keeping the site secure, fixing errors<\/td><td>Legitimate interests (KVKK Art. 5\/2-f, GDPR Art. 6(1)(f))<\/td><\/tr><tr><td>Cookie identifiers, pages visited, device data, approximate location<\/td><td>Measuring site use (Google Analytics)<\/td><td>Consent (KVKK Art. 5\/1, GDPR Art. 6(1)(a))<\/td><\/tr><tr><td>Cookie identifiers, ad click data, form submission data<\/td><td>Measuring advertising results (Google Ads)<\/td><td>Consent (KVKK Art. 5\/1, GDPR Art. 6(1)(a))<\/td><\/tr><tr><td>Name, email, phone<\/td><td>Sending product and promotional news<\/td><td>Consent (KVKK Art. 5\/1, GDPR Art. 6(1)(a))<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-755617c2\">4. Cookies and Advertising Measurement<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-b91723d1\">Strictly necessary cookies keep the site working. Analytics and advertising cookies run only if you allow them in the cookie panel. You can change or withdraw your choice at any time through \"Cookie Preferences\" at the bottom of the site.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>Cookie type<\/td><td>Provider<\/td><td>Purpose<\/td><td>Permission<\/td><\/tr><\/thead><tbody><tr><td>Strictly necessary<\/td><td>improven.com.tr<\/td><td>Site functions, security, storing your cookie choice<\/td><td>Not required<\/td><\/tr><tr><td>Analytics<\/td><td>Google Analytics<\/td><td>Page views and site usage statistics<\/td><td>Consent<\/td><\/tr><tr><td>Advertising<\/td><td>Google Ads<\/td><td>Measuring ad clicks and form conversions<\/td><td>Consent<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-73acf2f2\">Google Tag Manager is used to manage these tools on the site. Google Consent Mode passes your cookie choice to Google services.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-1cd0f179\">5. Recipients of Your Data<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-013eb779\">We share your data only with the recipient groups and for the purposes below.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>Recipient Group<\/td><td>Purpose<\/td><td>Location<\/td><\/tr><\/thead><tbody><tr><td>Hosting and email provider (Hostinger)<\/td><td>Running the website and company email<\/td><td>Outside T\u00fcrkiye<\/td><\/tr><tr><td>Cookie consent management provider (CookieYes)<\/td><td>Recording and managing cookie choices<\/td><td>Outside T\u00fcrkiye<\/td><\/tr><tr><td>Google (Analytics, Ads, Tag Manager)<\/td><td>Website and advertising measurement<\/td><td>Outside T\u00fcrkiye<\/td><\/tr><tr><td>Meta (WhatsApp)<\/td><td>Messaging<\/td><td>Outside T\u00fcrkiye<\/td><\/tr><tr><td>Logistics and customs partners<\/td><td>Shipping the products sold<\/td><td>Inside and outside T\u00fcrkiye<\/td><\/tr><tr><td>Accounting and legal advisers<\/td><td>Financial and legal obligations<\/td><td>T\u00fcrkiye<\/td><\/tr><tr><td>Competent public authorities<\/td><td>Meeting legal requirements<\/td><td>T\u00fcrkiye<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-874a169c\">Improven is based in T\u00fcrkiye, so the data you send us is processed in T\u00fcrkiye. Because we use the services shown above as outside T\u00fcrkiye, your data is also transferred to these service providers abroad.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-53f931b0\">6. Retention and security<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e802f26b\">We keep your data for as long as the purpose requires and as the law requires. When that period ends, we delete, destroy or anonymise it.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>Data<\/td><td>Retention Period<\/td><\/tr><\/thead><tbody><tr><td>Quotes and enquiries that do not lead to a sale<\/td><td>2 years from the last contact<\/td><\/tr><tr><td>Contracts, invoices and commercial records<\/td><td>10 years (Turkish Commercial Code Art. 82)<\/td><\/tr><tr><td>WhatsApp and email correspondence<\/td><td>2 years from the last contact if there is no sale, 10 years if there is a sale<\/td><\/tr><tr><td>Google Analytics event data<\/td><td>14 months<\/td><\/tr><tr><td>Cookies<\/td><td>The period shown in the cookie panel<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-aa53fad7\">We apply technical and administrative measures, such as access controls and encrypted connections (HTTPS), to prevent unauthorised access to your data.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-20e99662\">7. Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f14428e2\">You may exercise your rights under KVKK Article 11 through the channels below. We respond within 30 days at the latest.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>By post:<\/strong> to the address in section 1<\/li>\n\n\n\n<li><strong>By KEP, secure electronic signature or mobile signature:<\/strong> improvenfirinmakineleri@hs01.kep.tr<\/li>\n\n\n\n<li><strong>From the email address registered with us:<\/strong> info@improven.com.tr<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-de2e2e77\">Last updated: 9 November 2026<\/p>","protected":false},"excerpt":{"rendered":"<p>Bilgi De\u011fer Unvan \u0130MPROVEN FIRIN MAK\u0130NELER\u0130 SAN. T\u0130C. \u0130TH. \u0130HR. LTD. \u015eT\u0130. MERS\u0130S No 0474086862900001 Adres Samanl\u0131 Mah. Sevgi Cad.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31448","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>KVKK Ayd\u0131nlatma Metni | \u0130mproven<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/improven.com.tr\/en\/privacy-notice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KVKK Ayd\u0131nlatma Metni | \u0130mproven\" \/>\n<meta property=\"og:description\" content=\"Bilgi De\u011fer Unvan \u0130MPROVEN FIRIN MAK\u0130NELER\u0130 SAN. T\u0130C. \u0130TH. \u0130HR. 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